Please familiarize yourself with these important policies:

Check in time is 3:00 PM
Check out time is 12:00 PM*

*If you need a late check out, please ask. If it is available, we will try to accommodate you. Unfortunately on days that we have back to back rental, if you have not vacated your room(s) by 12:45 PM, you will be charged for an additional full day rate.

Weekend stays have a 2-night minimum -as long as your stay includes a day that is adjacent to a Saturday or Sunday, we will count that as a 2-night stay: Friday-Saturday/Saturday-Sunday/Sunday-Monday

Reservations/Payments: (for single rooms) One and two night stays require payment in full in order to confirm your reservations. For stays longer than two days, your balance will be due 21 days in advance. Individual Class fees must be paid in full in order to confirm your place in a scheduled class.

Prices listed online are for double occupancy. Casita Tierra has a sofa sleeper, which can be made available for use. There will be a $35.00 occupancy charge, per night, per person, above 2 people, with a maximum of 4 people in Tierra and a maximum of 3 people in all other units. Note each of the other units has one queen bed.

Reservations/Payments: (for all units)
When renting all units, one half of your total stay will hold the rooms. The balance will be due two months in advance. If you wish to rent all units for a special event, but would prefer that each person pay on their own, just ask us to put a courtesy hold on the rooms in your name and we will allow each person to book individually for a certain number of days, depending on how far in advance you are booking. Cancellation policies for single rooms would then apply.

For method of payment details, click here.

RESERVATIONS/PAYMENTS: (for class, special dining events and booking single rooms)
One and two night stays require payment in full in order to confirm your reservations. For stays longer than two days, your balance will be due 21 days in advance. Individual Class fees and dining fees must be paid in full in order to confirm your place in a scheduled class or event.

CANCELLATION POLICY: (for class, special dining events and booking single rooms)
Deposits/payments will be refunded when cancellation notice is received at least 14 days prior to reservation or event date. A $35. processing fee per credit card or payment will be charged for refund transactions. For cancellations received 13 days or less prior to reservation date, no refund will be available unless we are able to rebook your lodging space, in which case, a full refund will be issued, less the processing fee. You may give your spot to someone else, just let us know.

RESERVATIONS/PAYMENTS: (for all units and private classes)
When renting all units, one half of your total lodging costs will hold the rooms. The balance will be due two months in advance. If you wish to rent all units for a special event, but would prefer that each person pay on their own, just ask us to put a courtesy hold on the rooms in your name and we will allow each person to book individually for a certain number of days, depending on how far in advance you are booking. Cancellation policies for single rooms would then apply. PRIVATE CLASS FEES: ONE HALF OF YOUR ESTIMATED CLASS FEE WILL CONFIRM YOUR DATE. THE BALANCE IS DUE TWO MONTHS IN ADVANCE.

CANCELLATION POLICY FOR SPECIAL EVENTS/PRIVATE EVENTS/PRIVATE GROUP BOOKINGS/BOOKING ALL OF OUR ROOMS:
Special Events/Private Classes require 30 day cancellation notice. A full refund, less 25% cancellation fee, will be issued with a 30 day or more notice. 50% will be returned from 29 days to 14 days in advance; 13 days or less, no refund will be issued. However, if we are able to rebook an event with another party for the same date, a credit towards another event or events on another date will be issued.
If you are unable to attend a class or come for lodging that you have confirmed, you may transfer your class spot, dining reservation or lodging date to another person of your choosing. Please just let us know who is coming in your place!

Our cancellation policy applies to gift certificates and certificates obtained from charity events. When using a gift certificate or donated certificate, let us know when you are making the reservations so that we can make note and verify. Certificate must be presented to us on the event date. Any additional fees not covered by certificate will be due upon booking by credit card or check.